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Retail
Retail Solutions
Walmart was the pioneer of the retail sector using brand new RFID technology with the aim to transform the industry. In 2006, they asked their suppliers to integrate RFID chips to all their goods, to aid Walmart to achieve higher stock accuracy. But suppliers thought RFID tagging was far too expensive, and couldn’t see the long-term benefit. This resulted in the downfall of the project just one year later. In 2016, 50% of the world’s top one hundred retailers are working on RFID integration for their stores. In the age of Amazon, retailers need all the help they can get to compete with their online-only rivals, and RFID can help them in a big way.
With huge estates, high rents and business rates the future of bricks and mortar retail has quickly become scary. Amazon has succeeded because it has made shopping easier and cheaper for consumers.
OMNICHANNEL OPERATIONS
Gain seamless online operations and peak store efficiency with accurate, real-time inventory data that is integrated with the enterprise applications that run your operations. Our software enables you to see where your stock is whether it be instore in the warehouse or distribution centre or in between or with a courier for home delivery.
STORE OPERATIONS
Automate inventory counting within your stores. Gain powerful insights into store operations and customer preferences—all delivered in real-time
SUPPLY CHAIN
Enhance supply chain systems and visibility to increase operational efficiency, and reduce shipping and receiving errors. Identify pallets, cases, and items with high reliability at high speed.
ENHANCED SHOPPER EXPERIENCE
Create seamless interactions between your products and in-store digital experiences. Create interactive in-store digital experiences that are aware of the products shoppers are handling.
ANALYTICS
Drive intelligent business decisions about merchandising, shopper behaviour, and more with accurate data about the location, movement, history, and identity of products.
LOSS PREVENTION
Think differently about protecting inventory and assets. Uniquely identify each item you sell–enabling authentication, purchase history, and smart security applications
TODAY’S RETAIL ENVIRONMENT
The way we shop has changed dramatically in the last five years
As the divide between digital and physical shopping continues to blur, consumers no longer differentiate between channels.
Retailers must focus on delivering seamless and integrated shopping experiences across channels and yet many companies are failing at this.
CBRE has found that 79% of international consumers still visit a physical store to buy a product, reflecting the key role the in-store experience plays in the overall shopping journey.
Stores are part of a shopping journey, not necessarily an individual channel.
Demands of hyper connected consumer
“I want easy shopping! No pain, no delay, every time, everywhere”
“I’m channel agnostic only interested in the largest choice of items and in different ways to get them”
The omnichannel experience needs to ensure it is appealing to the future generation of consumers such as millennials and beyond..
A recent study by Qmatic found 40% of UK retailers received complaints about items being unavailable, 37% about queue wait times, and 32% about store congestion
OMNICHANNEL CONVERSION
For stores-based retailers
RFID IS THE KEY TO UNIFIED INVENTORY UPDATED IN REAL-TIME
RESHAPE AND RESIZE YOUR STORE NETWORK TO AN OMNICHANNEL STANDPOINT
LEVERAGE DATA ANALYTICS
Omnichannel infrastructure
Digitalise your inventory and turn each product into a unique connected item
- Coding and printing labels with RFID inlays
This can be done either at source, at a DC or backroom stock of store
- Tagging the product
This can be either a single unit, pallet or multiple pallets containing multiple units – providing a product code unique to each item
- Scanning with either fixed readers/antennas or handheld readers with mobile phone application
These can be placed in strategic locations/checkpoints throughout the supply chain
The data this provides saves time and maximises efficiency and productivity whilst keeping errors to a minimum and stock control above 99% + accuracy
LIVE UNIFIED
Inventory updates
FAR BEYOND INVENTORY ACCURACY
The unified inventory updated in real-time
RETAILERS PROFITABILITY #1
Offer what’s available in real-time
CUSTOMER BENEFITS #1
“I want to get what I bought”
RETAILERS PROFITABILITY #2
Reduce stores inventory buffers
CUSTOMER BENEFITS # 2
“I only buy what I can get”
RETAILERS PROFITABILITY #3
Prepare customer orders in stores
Reduce Web inventory at DC
Shift in physical store layout
ntroducing the super store:
1.Turn stores with big back stocks and underperforming stores into “mini-warehouse”
2.Execute ship from store in some mini warehouse superstores
CLICK & COLLECT
Match your mini warehouse implantation with high online demand areas
RETAILERS PROFITABILITY:
SAVE ON SHIPPING COST (AND CROSS BOARDERS FEES)
SAVE ONLINE PARCELS PREPARATION COST AT THE DC
SLOW MOVING, FAST MOVING ITEMS OPTIMISED
Prepare online orders in all super stores
Provide e-reservation and click & collect in 15 mins around the corner
Customer benefits:
“I enjoy best-in-class experience that even Amazon can’t beat”
Retailers Profitability:
“Save return costs”
“Save preparation costs at DC
“Beat pure players”
Place all your super stores
in the hands of your customer
Customer benefits:
“I want to have amazing new shopping experiences”
“I don’t want to wait at the POS and I want the possibility to do self checkout”
“I want the staff to be available to help me”
Retailers Profitability:
- Sales uplift (conversion rate)
- Increase in store productivity
- Reduce administrative work
Leverage data analytics
Retailers profitability:
Once the customer is in the physical store, shopping habits can be tracked and traced in-store the same way they are online –
“Which products are tried on the most and bought the least. Most tried together and bought together” can be easily tracked by installing fixed readers or antennas into the fitting rooms.
This data can be analysed by designers, stylists and buyers whilst also empowering shop assistants to make more informed, tailored cross selling recommendations.
Tailored marketing and cross selling recommendations can also be made online across the channels further increasing customer service, satisfaction and sales.